yoloids.store is operated by Lili Creation Ltd's subsidiary. At yoloids.store, we are committed to product quality and customer satisfaction. Our return policy ensures fair and prompt resolution of any product-related concerns.
1. Return Eligibility
Returns are accepted for defective, incorrect, or damaged items reported within 7 days of delivery.
2. Non-Returnable Items
Customized or personalized cards are generally non-returnable unless the error is confirmed to be ours.
3. Refund Process
Refunds are issued following product inspection and approval. Processing typically takes 3 to 7 business days.
4. Shipping Charges
We cover return shipping costs only for approved return claims related to production or quality issues.
5. Reprint Policy
If a product does not meet agreed specifications, we offer free reprints to ensure quality compliance.